Contact us

Question, problem, suggestion? The best way to reach us is by email — we reply to every message within 24 business hours.

Email

[email protected]

Phone

+1 (647) 544-1491
Mon–Fri, 9am–5pm ET

For order questions

Include the order number from your confirmation email (it starts with PP-, e.g. PP-A1B2C3) and a short description. If there's a defect, a photo helps us resolve faster.

To track an order without contacting us, use the order tracker.

For partnerships

Creator or brand interested in collaborating with Patoufy? Email us at [email protected] with "Partnership" in the subject line.

Mailing address

Patoufy
112 Anthony Street
Cornwall, Ontario K6H 5K1
Canada